WHAT IS YOUR NEW PATIENT PROCEDURE?
When you first enter the office, a staff member will greet you and have you fill out your New Patient paperwork. If you have scheduled in advance, you will have the option of filling this out via email.
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Next, the doctor will take you to the Exam Room for a full physical and chiropractic exam. You will be given a patient gown as this will help the doctor to easily complete the following exam procedures and give you the most accurate and efficient diagnosis. Perhaps one of the most important steps in an exam is Visualization. Gowns are helpful to the doctor in providing the best care. We are most interested in your spine, so the first place the doctor will examine is your back and neck. This serves many purposes which can be helpful in preventative health care measures. For example, the doctor will take note of things like bruises, scars, and moles in case a further referral to a different professional is needed.
The physical exam consists of many things including going over your health history and talking about your chief complaint. Blood pressure, pulse rate, respiratory rate, height, and weight are recorded. Then depending on your particular case, other exams may be administered at the doctor's discretion. These may include range of motion, orthopedic testing (these can help the doctor narrow down what the diagnosis is), neurological testing (these include things like reflexes, sensory exams, etc and help the doctor come to an accurate diagnosis as well).
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The chiropractic exam is just one of the many layers to the physical described above. It is specifically interested in how a specific spinal or extremity segment is moving, if they are painful, if there is swelling or sudoriferous changes or redness, and many other criteria. The doctor will also use a tool called a Nervoscope which can help to determine if a subluxation is present. It is a tool most commonly used in the Gonstead technique and is backed by many years of research. The doctor will also motion palpate segments, which helps to confirm if the subluxation is present. If you have any questions, please do not hesitate to ask us!
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Lastly before the adjustment, the doctor may decide radiographs (x-rays) are necessary to providing the best care. We have a full x-ray imaging suite at our office which offers savings in time and dollars. The doctor is also licensed to order any other outside imaging that may be necessary including CT and MRI. There are many criteria that lead to these decisions, and it is highly dependent upon individual patient cases. Please do not hesitate to ask if you have questions or concerns.
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WHAT DO I NEED TO BRING TO MY FIRST EXAM OR VISIT?
If you have already scheduled an appointment, make sure to fill out your paperwork ahead of time. Please bring your license or other valid state ID. Also bring your preferred form of payment. We accept cash, debit, credit, check, Apple Pay, Samsung Pay, etc.
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If you would like to bring a family member, trusted friend, or legal guardian please don't hesitate! We want you to feel comfortable and make sound decisions concerning your health care, so having a trusted second opinion with you is always a good idea. Our goal at Pace Family Chiropractic is to provide honesty and transparency in everything we do. It is part of how we provide you with the best health and chiropractic care.
DO I NEED A DOCTOR’S REFERRAL?
Doctors of Chiropractic are considered Portal of Entry practitioners in most states today. You do not need a referral to schedule an appointment with us. We are here to help manage your best health care options, which can include in-house care or referral to the appropriate professional.
WHAT TYPES OF HEALTH INSURANCE DO YOU ACCEPT?
Pace Family Chiropractic is a cash based practice. This means we can accept any patient who is not eligible for Medicare, even those with health insurance! We accept many forms of payment including cash, debit, credit, check, Apple Pay, Samsung Pay, etc.
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If you would like to have your insurance cover the cost of your appointments, we can provide the appropriate documentation and forms needed for you to mail from home! This process also includes HSA/FSA accounts. The process usually requires copies of receipts (this is what you must keep), a statement of services rendered including the appropriate codes (usually form CMS 1500, this is our responsibility), and in some cases authorization paperwork (these are only for specific insurance companies and Dr Pace will gladly supply this for you). We keep a highly detailed and organized Electronic Health Record on each of our patients, should your insurance company requires further documentation. Once completed correctly, you can usually expect a check in the mail within a few weeks!** If you have any questions about how this process applies to you, please don't hesitate to ask.
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**Please know that these options are dependent upon your insurance provider and their regulations. If you have any questions about how this process applies to you, please don't hesitate to ask.
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HOW DO I USE MY HEALTH INSURANCE TO COVER THE COSTS OF MY CARE HERE?
If you would like to have your insurance cover the cost of your appointments, we can provide the appropriate documentation and forms needed for you to mail from home! This process also includes HSA/FSA accounts. The process usually requires copies of receipts (this is what you must keep), a statement of services rendered including the appropriate codes (usually form CMS 1500, this is our responsibility), and in some cases authorization paperwork (these are only for specific insurance companies and Dr Pace will gladly supply this for you). We keep a highly detailed and organized Electronic Health Record on each of our patients, should your insurance company requires further documentation. Once completed correctly, you can usually expect a check in the mail within a few weeks!**
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IMPORTANT: The amount you pay here can be applied towards your yearly deductible! If you meet your yearly deductible, this means other health care services you may need later in the year could be fully covered, excluding co-pays.**
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**Please know that these options are dependent upon your insurance provider and their regulations. If you have any questions about how this process applies to you, please don't hesitate to ask.
CAN I USE HSA/FSAÂ ACCOUNTS?
Yes! We can accept payment from the HSA/FSA card in office. Depending upon your type of account, you may have to mail in a reimbursement form. This process is similar to the one detailed above in health insurance reimbursement.**
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**Please know that these options are dependent upon your insurance provider and their regulations. If you have any questions about how this process applies to you, please don't hesitate to ask.
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DO YOU ACCEPT PERSONAL INJURY OR WORKER'S COMP CASES?
Yes we do! We keep highly detailed and organized Electronic Health Records to make the litigation process as simple as possible. Please do not hesitate to reach out with further questions on how we handle this process.
Do you provide a Good Faith Estimate?
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
•You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees.
•Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
•If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
•Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.